Privacy Policy

1. Introduction

Welcome to New Luxury Homes (“we”, “us”, “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website at https://newluxuryhomes.in (“Website”) or otherwise interact with us.

2. Information We Collect

We may collect information that identifies you, directly or indirectly (“Personal Information”), and may include:

  • Contact information: name, email address, phone number, postal address.
  • Transactional or service-interaction information: property enquiry details, project preferences, documentation details, legal/financial information as required for our services.
  • Usage data: IP address, browser type, operating system, pages visited, time & date of visit, device identifiers, referral URLs.
  • Cookies and tracking technologies or similar technologies: to personalise user experience, analyse traffic and site performance.
  • Any other information you voluntarily provide when contacting us, subscribing to newsletters, making enquiries, or using the Website.

3. How We Collect Information

  • Directly from you when you fill out forms on our Website (e.g., enquiry forms, contact requests, newsletter sign-up).
  • Automatically as you browse the Website (via cookies, analytics, server logs).
  • From third-party sources (e.g., if you consent to provide us data via other channels or third-party services assisting our operations).

4. Purposes of Processing

We use your data for the following purposes:

  • To respond to your enquiries, provide our real-estate services such as property buying & selling, investment advisory, project marketing & sales, land & plot consultancy, legal & documentation assistance (as listed on our site).
  • To manage our relationship with you, send confirmations, updates, promotional materials, service offerings, newsletters (where you have consented).
  • To improve and optimise our Website, understand how users access and use our Website, measure traffic and performance.
  • To comply with legal and regulatory obligations (e.g., for property transactions, documentation, due diligence).
  • To protect our rights, operations, and users (fraud detection, dispute resolution, enforcing terms).

5. Legal Basis & Consent (India)

We process personal information based on:

  • Your consent (for newsletters, marketing communications).
  • Our legitimate interests (for providing our services, website operation, analytics) as long as your interests do not override ours.
  • Compliance with legal and regulatory obligations.

We only collect information that is necessary and use it only for the purposes disclosed.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to personalise content, remember preferences, provide analytics and measure site performance. You may refuse or disable cookies via your browser settings; however, some parts of the Website may not function fully if cookies are disabled.

7. Disclosure to Third Parties

We will not sell your personal information. We may disclose your information to:

  • Service providers and vendors who assist with our operation of the Website or delivery of our services (subject to confidentiality).
  • Legal, regulatory or governmental organisations as required by law or to protect our rights.
  • Business partners or affiliates (only with your consent, or where necessary to provide you the requested services).

8. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined above, or as required by law. When no longer required, we will securely delete or anonymise your information.

9. Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction. However, no system is completely secure and we cannot guarantee absolute security.

10. Your Rights

Where applicable, you have rights to access, correct, delete or restrict the processing of your personal information, and to withdraw consent. To exercise these rights, please contact us using the details below.

11. International Transfers

If any of your information is transferred to or stored in a country outside India, we will ensure appropriate safeguards are in place.

12. Children

Our Website is not directed at children under 18. If we become aware that we have collected personal data of a child under 18 without parental consent, we will take steps to remove that information.

13. Changes to this Policy

We may update this Privacy Policy at any time. The “Last updated” date will be updated. We encourage you to review this policy periodically. Your continued use of the Website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or the manner in which we process your information, you may contact us at:

  • Email: info@newluxuryhomes.in
  • Phone: +91 828 716-7798
  • Address: Alt F, Plot No - 21A Sector - 142 Noida Gautam Budh Nagar, U.P. 201301